Refund policy

We want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, items must be unworn, unused, in their original condition, with tags attached, and in the original packaging. Proof of purchase is required.

To start a return, please visit our Contact & Support page and submit your return request. Once your request is reviewed and approved, you will receive step-by-step instructions on how to complete the return process.

Items returned without prior authorization will not be accepted.

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, notify us through our Contact & Support page so we can promptly resolve the issue.

Certain items are not eligible for return, including personalized products, final sale items, and gift cards.

If you need a different size or design, the quickest option is to return the original item and place a new order after your return has been approved.

For customers in the European Union, orders may be canceled or returned within 14 days of delivery in accordance with applicable consumer protection laws.

Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds are issued to the original payment method within 10 business days, although processing times may vary depending on your financial institution.

For additional assistance, please visit our Contact & Support page.