Returns and Exchanges

Return Window

Returns and exchanges are accepted within 30 days of delivery.

Item Condition

Items must be unworn, unused and in their original condition, with tags attached and in the original packaging. Proof of purchase is required.

Non-Returnable Items

Personalized products, final sale items and gift cards are not eligible for return. Our standard made-to-order designs are not personalized, so they follow the 30-day return policy above. If your item arrives damaged, defective or incorrect, contact us so we can resolve it promptly.

How to Start a Return

Submit a return request with your order number and reason for return through our Contact & Support form. Once your request is approved, we will send step-by-step instructions. Items returned without prior approval cannot be accepted.

Refunds

Once your return is received and inspected, we will let you know whether your refund is approved. Approved refunds are issued to the original payment method within 10 business days, although your bank's processing time may vary.

Exchanges

Because every item is made to order, we do not hold stock for direct swaps. If you need a different size or design, the quickest option is to return the original item and place a new order once your return has been approved.